Sur La Table

Kitchen Assistant

Jobs Description

TheKitchen Assistantcontributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Kitchen Assistant blends a passion for cooking and entertaining to support the Resident Chef in driving business results. The Kitchen Assistant reports to the Resident Chef.

Areas of Responsibility

  • Provides an exceptional customer experience according to customer service standards. Proactively seeks out and greets customers.
  • Supports an exceptional cooking class experience at every class by acting as an extension of the instructor. Reinforces and supports the techniques being presented in class.
  • Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
  • Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual and/or class sales goals.
  • Consistently follows all Sur La Table policies and standard operating procedures (SOPs).
  • Shares product assortment and services such as, gift registry and cooking classes with customers. Demonstrates products upon request of a customer or as directed by a manager.
  • Assists with shopping for ingredients, class preparation or additional support as needed or directed by instructor.
  • Washes dishes, cleans kitchen and preps kitchen for classes.
  • Accurately records time worked according to SLT policy.
  • Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.
  • May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks.
  • Additional responsibilities as assigned by Resident Chef.

Education / Experience Requirements

  • 1 year retail sales experience (preferred).
  • 1 year food prep and/or kitchen operations experience (preferred).
  • Valid Food Handlers and/or Food Managers Certification.
  • Must be at least 21 years old.
  • Familiarity with MS Office Suite (Word, Excel, Outlook).

How to Apply